
Decagon
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4.3AgentsPaidUpdated 27 Oct 2026
Support agents that run real workflows
Decagon builds support agents that query internal systems, execute workflows and hand off cleanly to humans.
decagon.ai

Starter prompts
Copy one into Decagon and swap the {braces} for your own details.
- Research {topic} and return a short brief with sources. Ask before any irreversible action.
- Break {goal} into steps, execute them, and report what you did after each step.
- Watch {source} and tell me when {condition} changes, with a one-line summary.
Key Features
Workflow actions
Order lookup, address change, cancellations.
Quality monitoring
Automatic review of agent conversations.
Human handoff
Context passed with the ticket.
How to Use
- Connect helpdesk and system APIs.
- Define workflows per intent.
- Review weekly quality reports and refine.
Core Advantages
- βDeep backend integration
- βStrong QA tooling
- βEnterprise ready
Who It's For
Support leadersSaaSFintech
Pricing & Free Trial
Enterprise contractIndicative β not yet re-checked
| Plan | Price | Notes |
|---|---|---|
| Enterprise | Custom | Per-resolution or platform fee |
Free tier: Demo only.
Prices are indicative β check the current list on decagon.ai
Frequently asked questions
- What is Decagon?
- Decagon builds support agents that query internal systems, execute workflows and hand off cleanly to humans.
- Is there a free plan for Decagon?
- Demo only.
- How much does Decagon cost?
- Decagon uses a enterprise contract model β see the pricing section for the plans we have on file.
- What can Decagon do?
- Its headline capabilities: workflow actions; quality monitoring; human handoff.
- Who is Decagon for?
- It is aimed at support leaders, saas, fintech.
Our Verdict
Competitive with Sierra and Fin where workflows matter more than chat.
Community rating
4.7
7 ratings
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