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Decagon

β˜…β˜…β˜…β˜…β˜…4.3AgentsPaidUpdated 27 Oct 2026

Support agents that run real workflows

Decagon builds support agents that query internal systems, execute workflows and hand off cleanly to humans.

decagon.ai
Decagon homepage screenshot

Starter prompts

Copy one into Decagon and swap the {braces} for your own details.

  • Research {topic} and return a short brief with sources. Ask before any irreversible action.
  • Break {goal} into steps, execute them, and report what you did after each step.
  • Watch {source} and tell me when {condition} changes, with a one-line summary.

Key Features

Workflow actions

Order lookup, address change, cancellations.

Quality monitoring

Automatic review of agent conversations.

Human handoff

Context passed with the ticket.

How to Use

  1. Connect helpdesk and system APIs.
  2. Define workflows per intent.
  3. Review weekly quality reports and refine.

Core Advantages

  • βœ“Deep backend integration
  • βœ“Strong QA tooling
  • βœ“Enterprise ready

Who It's For

Support leadersSaaSFintech

Pricing & Free Trial

Enterprise contractIndicative β€” not yet re-checked
PlanPriceNotes
EnterpriseCustomPer-resolution or platform fee

Free tier: Demo only.

Prices are indicative β€” check the current list on decagon.ai

Frequently asked questions

What is Decagon?
Decagon builds support agents that query internal systems, execute workflows and hand off cleanly to humans.
Is there a free plan for Decagon?
Demo only.
How much does Decagon cost?
Decagon uses a enterprise contract model β€” see the pricing section for the plans we have on file.
What can Decagon do?
Its headline capabilities: workflow actions; quality monitoring; human handoff.
Who is Decagon for?
It is aimed at support leaders, saas, fintech.

Our Verdict

Competitive with Sierra and Fin where workflows matter more than chat.

Community rating

4.7
7 ratings

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